Today’s post is the first of many written by guest bloggers for CRT Labs. We’re working with industry insiders all the time, so we are teaming up to give readers first-hand information on how technology is shaping real estate. First up is Lee Adkins, founder of Amplified Solutions.
Smart home technology is a relatively new industry, but it’s impact on real estate is here to stay. It is more important than ever that as a Realtor you understand the basics of this technology and how it will impact our industry and daily lives.
Here are my top 5 points to help you better understand smart home technology.
1) Control the temperature and environment of the home
This is probably what most people think of first when you mention a smart home; Devices can adjust lights, outlets, other devices and temperature either on a schedule or by certain criteria you can set. This can both save energy and provide convenience and even measure air quality. These devices can also provide historical data to help you save money by providing information such as peak times of energy use or totally monthly energy consumption.
Common devices: Nest thermostat, SmartThings, TP-link smart plugs and switches, Belkin WeMo devices, Philips Hue devices
(Some utility companies offer discounts for various devices that help save on energy usage, check specifics of your areas and wow your clients!)
2) Provide safety (alarms, lights on while gone or when returning)
In addition to energy monitoring and efficiency, there are many safety features of smart home technology. One of the easiest and more affordable complete systems is the SmartThings system. SmartThings offers a few packages to get you started – no special installation needed and no monthly fees, and the system works with many other devices from other companies. You can control exterior lights for safety – on a schedule (that can even change automatically with the seasons), manually or when a certain event happens, such as you return home after dark. The systems also has separate “modes” so that you can create an out of town mode where a different set of rules happen – such as an interior light on or to alert you if a door opens or a certain high or low temperature occurs. Nest also offers a camera and smoke alarm/CO2 alarm that work together with thermostat as a good system.
Common devices: SmartThings, Nest
3) Provide convenience, voice activated answers and commands
The Amazon Echo (Alexa) is probably the most common and comprehensive device in this space. This is largely because it has been around longer and they have allowed outside developers to create “skills” that you can add to the Echo. Amazon has also released the Echo Dot, which is just a smaller and less expensive version, with a less powerful speaker – designed to be connected to another speaker or sound device, but sufficient to operate without an extra speaker. Google Home is a newer player here, but basically like searching Google with your voice. Google also owns Nest, so it plays nicely with all the Nest devices as well. Voice Activation is here to stay. You can set a timer while cooking something, ask for conversions or even just how many days until a certain date. You can of course also order items from Amazon via the Echo. You can ask, “What time is the Falcons game?” or “What channel are the Grammys on?” or “What time is it in Australia?” or whatever you want to know – or ask Alexa to tell you a joke…
Common devices: Amazon Echo, Google Home, Siri, Apple Home App
4) Help the family communicate and work together towards a happy home
This is something I think we’ll see more adoption of soon. It’s easy to have each family member set up with their phone as a “presence” sensor which allows the devices (and or other family members) to know if someone is home or when they came and went. Great for teenagers or young drivers and certainly there are convenience components to this – like keeping the air or heat at a certain level if everyone is gone all day, but having it turn back on when someone arrives home or at a specific, consistent time each day. You can also have lights turn on automatically if someone comes home after dark. I’m sure you’ll soon be able to easily leave voice memos for family remembers that can be played or updated as people arrive home or even play a video message on a TV or phone.
5) Be aware of privacy issues – devices watching, listening, recording
Certainly there are viable concerns that these devices are always watching, listening and possibly recording. It’s known that many of these do record commands and send to the manufacturers for improvement. Adding cameras and/or microphones to a home is easier and cheaper than ever before. I have heard several stories already of home sellers hearing conversations by potential buyers about levels of interest in the home or “we’re making an offer ASAP” which is something to be cautious of as well – if only just from a negotiation standpoint.
On a recent trip to NAR in Chicago, I got to visit CRT Labs and learned that the Amazon Echo (Alexa) was likely the device most likely to “play nice” with the majority of the popular devices and platforms. I have played a bit with Google Home as well and it works well too with some devices, especially Nest which is owned by Google. The Amazon Echo (with a Prime membership) has an astonishing amount of free (and commercial free!) music and shows and movies that push it over the top for me at this time. Samsung purchased SmartThings in 2014 and I’m sure they have big plans to integrate with their existing product lines. Think that your phone will remind you to pick up a new water filter for your Samsung refrigerator next time you’re at a place that sells them or a reminder that the lightbulb inside has 5% left, or a smart TV that reminds you that you have laundry still in the washing machine.
If you wanted to get started, I would recommend a SmartThings system (easy to install and relatively inexpensive) and an Amazon Echo as an add on to that. A Nest thermostat is another good layer and all three of these devices can work together pretty well with no special technological knowledge.There is no one right way and more of these devices seems to be working together in the Internet of Things. I would encourage you to venture into it – it’s a pretty cool place…
Lee Adkins is the Founder of Amplified Solutions – a consulting company focused on operational excellence for real estate teams and brokerages. He has served in many leadership and committee roles at the State and Local Associations and is currently a Vice President at the Atlanta REALTORS Association. He frequently teaches and speaks at various conferences around the country. Visit www.AmplifiedSolutions.co to learn more or find free resources, tools and suggested reading list.