CRT Labs Predicts: 2018 In Technology

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What lies ahead in 2018? The team takes our best guesses for the future in our second annual year-in-tech predictions post. As expected, we think blockchain is going to be the hot technology trend of 2018, but we also take a look at smart home tech, smart city (and smart farming) initiatives, and more.

Adrienne:
In 2018, we’re going to see more things bought in online marketplaces than offline at retail establishments. More people will be ordering takeout on Grubhub than will be dining in at their favorite restaurants, and other traditional retail establishments will really need to start thinking about their online presence. We’ve been staring this shift in the face for a while, but with Amazon buying up Whole Foods, I think we’re about to see the scales tip in favor on online buying. What does this mean for real estate? I think big purchases are safe for now – nothing can replace the one-on-one service a REALTOR® gives to their clients – but I do expect there to be some larger attempts at “disruption” in that space, whether it be through an uptick in using Bitcoin to pay for a house, or apps connecting buyers and sellers, or something completely new (and no, not robots…I hope).

Akram:
After the first few city-wide implementations of sensors to monitor weather, air quality and traffic (such as the Array of Things in Chicago), we may see similar implementations in various other cities. This may not have immediate impact on public transportation, awareness or health this year, but data collection and analysis may prove to be useful to build on services for the coming years. The housing market may have a steady growth, with more millennials now looking to buy homes, although in some larger cities, renting may prove to be more cost effective. In 2018, there will be a wider implementation of smart home devices as they get more popular, with voice assistants becoming almost human-like in responses, but not necessarily in understanding various dynamics and social constructs in language. More items in the household may have a “smart” feature, such as furniture, doors and appliances such as refrigerators and washers. With an increase in such devices, there will be a need for interoperability, and we may see a development of a standard protocol for most common smart home devices, so they can exchange data between each other. With the increase in devices connected to the internet, encryption and privacy will yet again be a concern. There may be a wide-scale attack on popular IoT devices, leading to a leak in personal lifestyle information, which can be more crucial than just a social security number. We may also see a series of small scale attacks with companies rushing to address bugs. Cryptocurrency can be completely overturned in 2018, with governments cracking down on mining operations and increasing amount of legislations in place to control it. The bitcoin bubble may finally burst, but it may lead to increased awareness of the technology itself. Blockchain applications can see a wider implementation, however, this largely depends on the understanding of the fundamentals of blockchain by individuals and corporations.

Chad:
Renewables will continue to heat up as it was recently announced that it is now cheaper to produce energy using solar, wind, hydrothermal and geothermal than fossil fuels. This return to using nature for us to thrive will manifest itself in another way as well. We will see a large growth of biophilic architecture (plants incorporated into building design) as well as urban agriculture. Companies, like Plenty, are receiving large rounds of funding and cities are starting to wise up to the benefits of locally produced food. From more community gardens to the use of hydroculture for indoor growing year round, cities will begin investing this and seeing it as a crucial part of their smart city missions. This will also mean the boon of microfarmers as part of the gig economy. They will be key in this movement.

Dave:
I believe 2018 will be another breakout year for blockchain and digital currencies. More enterprises will enter the pilot stage as others move into production. The number of active blockchain related projects went from 26,000 in 2016 to over 86,000 in 2017*. We should start seeing more of these projects reach maturity. Specifically, in real estate, we will see escrow and title companies leveraging blockchain to help improve the real estate transfer process.  *From analysis of public code repositories on Github, an annual report by Deloitte.

Joe:
I have two predictions for 2018.
2017 was the year net neutrality was repealed; 2018 will be the year in which we feel the effects. And sadly, we’ll feel them sooner than a lot of people think. Some internet service providers have pledged not to throttle or block sites, and not to set up fast lanes. Those pledges will prove to be meaningless, especially as more consumers become cable TV cord cutters. Paid prioritization of web content will be how ISPs try to reclaim the money they’re losing, and it’s going to get very ugly very fast.
Unrelated: Twitter co-founder and CEO Jack Dorsey will leave his perch by the end of Q2.

 

Smart Home Compatibility FAQs (Part 2)

Today’s post is written by Lee Adkins, founder of Amplified Solutions, and continues with his series about Smart Home Tips for REALTORS® with information about setting up smart home devices, and for REALTORS® who encounter these devices when buying and selling homes.

Smart home devices are fun and trendy now, but this trend is here to stay. As a REALTOR®, you should have a basic familiarity with these devices, what they do and how that affects your clients and your clients’ transactions. The two devices here are generally what we would call voice assistant hubs. They are fully functional on their own, but also work with and to control other devices as well. There are a lot of similarities, but they do have differences in their speech patterns and tempos and their general compatibilities. Amazon Echo allows 3rd party developers to add “Skills” for Alexa (think Apps) and Google Home is actually a more of a closed system at this time (with developers creating apps, but having a more limited number at the moment). BOTH devices currently only can be connected to one account at a time – eventually, it would be great to see them be able to recognize the users voice and access their specific calendar, music and other accounts.

Pro Tips:

  • Both these devices record data when activated AND both show requests to the owner via an app. While it might be fun to play with someone else’s toys while in a home, be respectful and be careful what you or your clients say
  • On a similar note, cameras and microphones, in general, are cheaper and easier to set up than ever before. Be mindful when showing homes (ed. note: more about that below).
  • CRT Labs has recently published Smart Home Simplified guides to help you learn more about possible smart home devices and what makes each type unique.

 

Amazon Echo

Amazon Echo

What does it do?
The Amazon Echo is a voice controlled “hub” that can answer questions, tell you about your day/schedule. It can also control a number of devices by other manufacturers.

What is needed to run it?
AC (wall) power, wi-fi network and app on your phone for setup.

Can you “relocate” it?
YES! It is completely mobile and generally wouldn’t be included in a home purchase/sale, but would remain with owner unless documented otherwise.

Difficulty of set up:
The Amazon Echo is very easy to set up. It will basically walks you through a wizard on the app when you first plug it in.

Cost:
Currently $179 on Amazon with free 2-day shipping for Prime members.

General uses and compatibility tips:

  • Personally, I use mine for a fun fact in the mornings (just say, “Alexa, Good morning”) and then ask about the weather, in my city or wherever I’m traveling to
  • Scheduling or just getting a “daily briefing” on your calendar
  • Answers to general questions
  • Using the grocery/shopping list feature
  • Using the timer or other hands-free options while cooking or otherwise involved in something else.Playing music via Amazon Prime (commercial free, your playlists, etc)

Here is a complete list of devices that are compatible with Amazon Echo.

Google Home

What does it do?
Google Home is a voice controlled “hub” that can answer questions, tell you about your day/schedule. It of course works very well with the data you already have in your google account. It can also control a number of devices by other manufacturers.

What is needed to run it?
AC (wall) power, wi-fi network and app on your phone for setup.

Can you “relocate” it?
YES! It is completely mobile and generally wouldn’t be included in a home purchase/sale, but would remain with owner unless documented otherwise.

Difficulty of set up:
Very Easy – Google Home will walk you through a wizard on the app when you first plug it in.

Cost:
Currently $129 in the Google store and available at several major retailers.

General uses and compatibility tips:

  • Reviewing or adding items to your Calendar (obviously, connected to your Google account)
  • Answers to general questions, powered by Google
  • Basically searching Google – local restaurants, traffic, etc.
  • Play songs from Google Play or Spotify account (even filter explicit songs)
  • It of course works well with Chromecast and YouTube as well as Nest products (since they are all also owned by Google)
  • Play podcasts (a little better than Echo for this)
  • It also has a shopping list feature

Additional Thoughts:
Google Home isn’t currently compatible fully with G Suite (paid Google account, previously known as Google Apps for Business) – Calendar, Google Payments and Uber features currently don’t work with G Suite accounts, but do work with free Gmail accounts. The easiest remedy would be to connect to a free Google account, which might be better if you don’t own the G suite organization you are connecting anyway. However, there’s an extra step if you are the super admin to allow your G Suite account to work – that info is can be found here

Here is a complete list of devices that are compatible with Google Home.

Adrienne from CRT Labs here! I wanted to add some information to Lee’s post about homes that are for sale and have a voice hub inside them. The Amazon Echo and Google Home both are always listening, and thus capable of easy recording – they are programmed to function so that when a “wake word” is spoken, the device will be active, but the device is always passively listening for their specific wake words. If you and your clients are uncomfortable having a recording device on, please speak with the listing agent of the home about turning these devices off when the home is being shown. This is very simple on both devices – the Echo has a button on top, and the Google Home on the side, for turning off the microphone, and both devices have visual feedback to confirm that the microphones are indeed off. NAR’s Jessica Edgerton has written a blog post for us, coming later this week, about security devices such as cameras in homes for sale, and goes into depth on the legal aspects of them; we will link to that blog post when it’s live, as it will cover some of the same issues microphones have.

Lee Adkins is the Founder of Amplified Solutions – a consulting company focused on operational excellence for real estate teams and brokerages. He has served in many leadership and committee roles at the State and Local Associations and is currently a Vice President at the Atlanta REALTORS Association. He frequently teaches and speaks at various conferences around the country. Visit www.PoweringRealEstate.com to learn more or find free resources, tools and suggested reading list.

CRT Labs Predicts: 2017 Edition

UPDATE: We weigh in with how accurate our predictions were in MORE HITS THAN MISSES: WE REVIEW OUR PREDICTIONS FOR 2017.

With CES coming up this week, there is bound to be a lot of talk about the future of technology on all your favorite blogs. Here in the lab, we decided to give a stab at what we see happening in 2017 in smart homes, renewable energy, and more!

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Adrienne:
Now that Google Home has hit the ground running, I predict this year the company will integrate its popular home assistant into their mesh network platform, Google Wifi. Each router will act a lot like an Amazon Echo Dot, but bring in the added mesh networking capabilities. Right now, a 3-pack of the routers costs $299, with additional units costing $129 (the same as a Google Home); however, I believe the company will introduce a smaller router, without the ethernet ports and with tiny speakers, at around $69 to compete with the $49.99 Echo Dot. Google’s goal is to get an assistant in every room in order to control your smart home. They’ve already pulled ahead of Amazon with their multi-room support, which not only has intelligent voice detection to allow you to only interact with the Google Home closest to you but also allows you to control playback on other Google audio devices in other rooms. Of course, for Google to control your whole home, they’ll need to expand compatibility, but since their API opened to the public at the end of 2016, both third party and native support for devices will be coming in 2017.

Chad:
After solar shingles, there will be solar siding and solar window offerings for traditional consumers. This would mean that homes wouldn’t need consistent direct sunlight to harvest energy. Homes in traditionally less-sunny places could harvest solar as effectively as homes in the southwest. Home energy battery storage will make this an even more viable option as batteries look less and less like batteries and more like traditional appliances. Cities will also begin implementing systems that aren’t one type of energy harvesting. Solar, wind and hydropower will take great steps to become prominent in large and small cities. Cities will find creative ways to gather energy from these three methods that are both practical and aren’t highly visible. Portland is already generating hydropower using its water mains. Expect smaller form factors in all three areas for ancillary energy harvesting. Solar sunflowers and wind trees are examples we may see deployed on boulevards and parks in 2017. 

Chris:
In the managed smart home arena, we’ll see the telecommunications companies continue to grow in importance, and many of the “closed” managed smart home systems will loosen some of their restrictions, allowing consumers to bring their own devices. In order to secure the increasing number of internet-connected devices, the government will get involved in encryption and security requirements. Open-source software will continue to be incredibly important. Open-source distributed ledger applications such as Hyperledger and Corda will be among the first widely-used Blockchain apps, and open-source tools will also become increasingly important to journalists and citizen activists. Voice control, artificial intelligence, and deep machine learning will continue to redefine our relationship with devices, and self-driving trucks will disrupt the trucking industry (with cars and busses not too far behind). Monitoring the health of your home – CO2, energy efficiency, VOC, and water contamination – will see a rise in importance as rising CO2 levels and water contamination continue to make news.

Dave:
I predict we have not seen the end of Distributed Denial of Service (DDoS) attacks caused by consumer grade IoT devices. In fact, I feel it is possible we will see a large scale event in 2017 that would cause the disruption of legitimate internet traffic in the United States for up to 24 hours. As we covered in our Insecurity of Things blog series last October, it only takes a few dozen hardware manufacturers to not follow best practices to leave over a half million devices vulnerable to hijacking.  With these manufactures already facing heavy competition and slim profits margins, coupled with the influx of new startups rushing to into the space – security and privacy are not given the priority they deserve. Part of our mission here at CRT labs is to educate REALTORS® and consumers about these issues, and it is very promising to see both parties starting to prioritize them when they are deciding what devices to put in their homes. However, until the hardware vendors start taking on the responsibility, there is still a significant risk for large scale attacks.For more information about best practices and how you can keep your devices secure, please visit one of our partner organizations – the Online Trust Alliance.

Joe:
In 2017 we’re likely to see an increase in the tension between our public and private identities. On the one hand, declaring exactly who we are — and where we are, and when we are there — is an essential part of customizing many user experiences. Concerns about surveillance, though, are prompting more people to use (or at least start asking about) Tor browsers, personal VPNs, and other tools that provide increased security and anonymity. Balancing the demands of both openness and privacy will be a huge story in 2017. (To learn more about Americans and their views on surveillance, visit the Pew Research Center.)