Smart Home Compatibility FAQs (Part 2)

Today’s post is written by Lee Adkins, founder of Amplified Solutions, and continues with his series about Smart Home Tips for REALTORS® with information about setting up smart home devices, and for REALTORS® who encounter these devices when buying and selling homes.

Smart home devices are fun and trendy now, but this trend is here to stay. As a REALTOR®, you should have a basic familiarity with these devices, what they do and how that affects your clients and your clients’ transactions. The two devices here are generally what we would call voice assistant hubs. They are fully functional on their own, but also work with and to control other devices as well. There are a lot of similarities, but they do have differences in their speech patterns and tempos and their general compatibilities. Amazon Echo allows 3rd party developers to add “Skills” for Alexa (think Apps) and Google Home is actually a more of a closed system at this time (with developers creating apps, but having a more limited number at the moment). BOTH devices currently only can be connected to one account at a time – eventually, it would be great to see them be able to recognize the users voice and access their specific calendar, music and other accounts.

Pro Tips:

  • Both these devices record data when activated AND both show requests to the owner via an app. While it might be fun to play with someone else’s toys while in a home, be respectful and be careful what you or your clients say
  • On a similar note, cameras and microphones, in general, are cheaper and easier to set up than ever before. Be mindful when showing homes (ed. note: more about that below).
  • CRT Labs has recently published Smart Home Simplified guides to help you learn more about possible smart home devices and what makes each type unique.

 

Amazon Echo

Amazon Echo

What does it do?
The Amazon Echo is a voice controlled “hub” that can answer questions, tell you about your day/schedule. It can also control a number of devices by other manufacturers.

What is needed to run it?
AC (wall) power, wi-fi network and app on your phone for setup.

Can you “relocate” it?
YES! It is completely mobile and generally wouldn’t be included in a home purchase/sale, but would remain with owner unless documented otherwise.

Difficulty of set up:
The Amazon Echo is very easy to set up. It will basically walks you through a wizard on the app when you first plug it in.

Cost:
Currently $179 on Amazon with free 2-day shipping for Prime members.

General uses and compatibility tips:

  • Personally, I use mine for a fun fact in the mornings (just say, “Alexa, Good morning”) and then ask about the weather, in my city or wherever I’m traveling to
  • Scheduling or just getting a “daily briefing” on your calendar
  • Answers to general questions
  • Using the grocery/shopping list feature
  • Using the timer or other hands-free options while cooking or otherwise involved in something else.Playing music via Amazon Prime (commercial free, your playlists, etc)

Here is a complete list of devices that are compatible with Amazon Echo.

Google Home

What does it do?
Google Home is a voice controlled “hub” that can answer questions, tell you about your day/schedule. It of course works very well with the data you already have in your google account. It can also control a number of devices by other manufacturers.

What is needed to run it?
AC (wall) power, wi-fi network and app on your phone for setup.

Can you “relocate” it?
YES! It is completely mobile and generally wouldn’t be included in a home purchase/sale, but would remain with owner unless documented otherwise.

Difficulty of set up:
Very Easy – Google Home will walk you through a wizard on the app when you first plug it in.

Cost:
Currently $129 in the Google store and available at several major retailers.

General uses and compatibility tips:

  • Reviewing or adding items to your Calendar (obviously, connected to your Google account)
  • Answers to general questions, powered by Google
  • Basically searching Google – local restaurants, traffic, etc.
  • Play songs from Google Play or Spotify account (even filter explicit songs)
  • It of course works well with Chromecast and YouTube as well as Nest products (since they are all also owned by Google)
  • Play podcasts (a little better than Echo for this)
  • It also has a shopping list feature

Additional Thoughts:
Google Home isn’t currently compatible fully with G Suite (paid Google account, previously known as Google Apps for Business) – Calendar, Google Payments and Uber features currently don’t work with G Suite accounts, but do work with free Gmail accounts. The easiest remedy would be to connect to a free Google account, which might be better if you don’t own the G suite organization you are connecting anyway. However, there’s an extra step if you are the super admin to allow your G Suite account to work – that info is can be found here

Here is a complete list of devices that are compatible with Google Home.

Adrienne from CRT Labs here! I wanted to add some information to Lee’s post about homes that are for sale and have a voice hub inside them. The Amazon Echo and Google Home both are always listening, and thus capable of easy recording – they are programmed to function so that when a “wake word” is spoken, the device will be active, but the device is always passively listening for their specific wake words. If you and your clients are uncomfortable having a recording device on, please speak with the listing agent of the home about turning these devices off when the home is being shown. This is very simple on both devices – the Echo has a button on top, and the Google Home on the side, for turning off the microphone, and both devices have visual feedback to confirm that the microphones are indeed off. NAR’s Jessica Edgerton has written a blog post for us, coming later this week, about security devices such as cameras in homes for sale, and goes into depth on the legal aspects of them; we will link to that blog post when it’s live, as it will cover some of the same issues microphones have.

Lee Adkins is the Founder of Amplified Solutions – a consulting company focused on operational excellence for real estate teams and brokerages. He has served in many leadership and committee roles at the State and Local Associations and is currently a Vice President at the Atlanta REALTORS Association. He frequently teaches and speaks at various conferences around the country. Visit www.PoweringRealEstate.com to learn more or find free resources, tools and suggested reading list.

Smart Home Compatibility FAQs (Part 1)

Today’s post is written by Lee Adkins, founder of Amplified Solutions, continues with his series about Smart Home Tips for REALTORS® with information about setting up smart home devices, and for REALTORS® who encounter these devices when buying and selling homes.

Smart home devices are fun and trendy now, but this trend is here to stay. As a REALTOR®, you should have a basic familiarity with these devices, what they do and how that affects your clients and your clients’ transactions. These devices not only offer convenience for a home, but they also provide safety, security and data that can help us conserve energy use.

Pro Tips:
• Be sure it’s clear – in writing – if (and which) devices are included in the sale of the home.
• Be sure that all devices included in the sale are reset or wiped of any personal data – including the previous owner’s ability to control or monitor the devices. For more info, check out this handy Smart Home Checklist for resetting devices.
• CRT Labs has recently published Smart Home Simplified guides to help you learn more about possible smart home devices and what makes each type unique.

Nest Thermostat

What does it do?
Controls the temperature of your home – automatically or based on when you are home or come and go or on energy usage. Also provides historical energy usage data and compares to other users (anonymously of course) and even the local weather.

What is needed to run it?
The Nest thermostat communicates with your phone and the Nest servers via your wi-fi, so having a wi-fi connection is generally the only requirement beyond HVAC system compatibility.

Can you “relocate” it?
Yes. There is fairly nominal work to remove the thermostat if you are moving. Just be sure to keep the “old” thermostat if this is a possibility so you have something to replace it with. Generally speaking, there is no modification to the wall area around the thermostat needed.

Difficulty of set up:
The Nest thermostat is pretty easy to install – it basically walks you through setup once powered up. Everything you need is in the box including a wall plate in case your older thermostat is larger and you need to cover up an unpainted area or larger holes visible beyond the size of the Nest thermostat. I would highly recommend using this wall plate you are installing it knowing you will move it later.

Cost:
$250 one time for the 3rd generation (newest) model

General compatibility tips:
Nest in generally compatible with most modern HVAC systems. Full compatibility information at: https://nest.com/support/article/How-do-I-know-if-my-heating-and-cooling-system-works-with-Nest (click the link towards the bottom for an easy guide specific to your system)

Nest Protect Smoke and CO2 detector

What does it do?
Alerts you to smoke or carbon monoxide in the home or area you put it in – even remotely via your phone if you are not present at the time.

What is needed to run it?
The Nest Protect communicates with your phone and the Nest servers via your wi-fi, so having a wi-fi connection is generally the only requirement.

Can you “relocate” it?
Yes, relocation is very easy – please be sure to comply with local laws and fire code when removing any type of smoke or carbon monoxide detectors

Difficulty of set up:
Very simple to install – essentially replaces your old smoke detector, including hooking up via the backplate.

Cost:
$99 for the latest model

General compatibility tips:
The Nest Protect can be used by itself and is also compatible with a number of other devices and all other Nest products. Comes in both wired and battery varieties, so make sure you pick up the right one for your needs!

 

SmartThings System

What does it do?
Controls lights and plugs in your home, monitor doors and/or windows, monitor temperature and/or moisture.

What is needed to run it?
A wi-fi network and a device to run the app on (iOS or Android).

Can you “relocate” it?
Yes, pretty easily. For the most part, the system is not permanently installed. A double-sided tape is used for the door/window sensors that is pretty easy to remove or relocate those devices. Many of the rest of the devices are not permanently installed at all – such as outlet switches that just plug into outlets, then devices plug into them.

Difficulty of set up:
A kit is very easy to set up and the app will help walk you through the process of connecting and installing each component.

Cost:
Basic kits start at $199. A hub ($99 for most recent model) is needed to control the devices, which can be purchased separately. A starter kit is highly recommended for cost effectiveness and to understand the full ability of a system.

General compatibility tips:
SmartThings runs on Z-Wave technology which makes it compatible with any other Z-wave devices. There are no specific compatibility requirements for the home.

TP-link smart plugs and switches

What does it do?
TP Smart Plugs can control outlets in your home via an app. You can set a timer that runs consistently, check the status of an outlet (is it off or on) and turn any item plugged into them off or on from anywhere in the world.

What is needed to run it?
Wi-fi and a device to run the app (iOS or Android)

Can you “relocate” it?
Yes! Just unplug and take with you – nominal setup if your wi-fi network changes names or settings.

Difficulty of set up:
Just plug back in (possibly rename outlets in app) and go!

Cost:
Currently selling around $25-35 for a single plug and a 4-pack for $120

General compatibility tips:
Fully compatible with any setup – very simple to use and setup (also works great with Amazon Echo, but works as standalone device)

Lee Adkins is the Founder of Amplified Solutions – a consulting company focused on operational excellence for real estate teams and brokerages. He has served in many leadership and committee roles at the State and Local Associations and is currently a Vice President at the Atlanta REALTORS Association. He frequently teaches and speaks at various conferences around the country. Visit www.AmplifiedSolutions.co to learn more or find free resources, tools and suggested reading list.

Tech Trends 2017: A New Webinar from CRT Labs for REALTORS®

Looking for an in-depth look at the Smart Home trends of 2017? Look no further than this new webinar!

Join our User Experience Designer, Joe Sullivan, as he talks about six product categories making waves this year. Joe has a lot of great information on current smart devices, including a look at what each product does, the benefits of incorporating them into your current lifestyle, and some questions buyers and sellers may have about homes with smart home fixtures. Joe also goes over some tips for REALTORS® when working with smart home tech during the listing process. The webinar covers three security and three lifestyle smart home product families – smart locks, smart security cameras, smart doorbells, smart lights, smart thermostats, and smart air quality monitors. If you’re interested in this webinar, head on over to the product page at the REALTOR® Store and check it out! And let us know what other topics you’d like to see covered in webinars – we’re always excited to help our members learn more about technology and its impact on real estate.

 

Facebook Live Office Hours: Adventures in WiFi, and WCR visits!

This week during our Facebook Live Office Hours, Joe talked about a new blog series at crtlabs.org where he chronicles some of the challenges of resetting smart home devices. Then, we spoke to two members from the Women’s Council of REALTORS® about their experiences with smart homes! Don’t forget to visit our page at facebook.com/crtlabs, and like it to get notified when we go live every Friday!

Facebook Live Office Hours: Adventures in WiFi, and WCR visits! from CRTLabs on Vimeo.

Facebook Live Office Hours: mHub Tour

CRT Labs extended our office space by moving in to a small office at mHub, a makerspace here in Chicago. This will help our engineers develop and test our electronics projects. We took a tour of mHub during our Office Hours to show off some of the cool new tools we’ll have access to in the space. As always, if you like our Facebook page, you can watch these videos live on Fridays at 3PM EST!

Facebook Live Office Hours: mHub Tour from CRTLabs on Vimeo.